Privacy
Privacy Policy
Last Updated: July 17, 2026
On Duty Uniforms is operated by Streber LLC (“On Duty Uniforms,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ondutystore.com, make a purchase, contact us, visit our retail location, or otherwise interact with us.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide
We may collect information that you voluntarily provide, including:
Your name
Billing and shipping addresses
Email address
Telephone number
Account username and password
Order and purchase information
Uniform sizes, product preferences, and customization instructions
Department, agency, company, or organization information
Tax-exemption or purchasing documentation
Communications, customer-service requests, reviews, and feedback
Information submitted through department ordering portals or purchase-approval systems
Any other information you choose to provide
Payment Information
Payments may be processed by third-party payment processors. We may receive limited payment-related information, such as your payment method, transaction status, billing address, and the last digits of a payment card.
We generally do not directly store complete payment-card numbers or card security codes.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect information such as:
Internet Protocol address
Browser and device type
Operating system
Referring website
Pages viewed
Links clicked
Approximate location derived from an IP address
Shopping-cart activity
Dates and times of visits
Cookie identifiers and similar device identifiers
Website performance and error information
Information from Other Sources
We may receive information from:
Payment processors
Shipping carriers
E-commerce and website-hosting providers
Advertising and analytics providers
Departments, agencies, employers, or organizations administering purchasing programs
Social-media platforms
Publicly available sources
Business partners, manufacturers, and product suppliers
2. How We Use Information
We may use personal information to:
Process, fulfill, ship, and manage orders
Process payments, exchanges, credits, and refunds
Create and manage customer accounts
Provide department ordering and approval portals
Confirm eligibility for department-specific products, pricing, or purchasing programs
Communicate about orders, backorders, alterations, decoration, shipment, pickup, or returns
Respond to customer-service inquiries
Provide product recommendations, availability information, and requested quotes
Maintain purchase histories and warranty information
Prevent fraud, unauthorized transactions, misuse, and security incidents
Maintain and improve our website, products, and services
Measure website performance and customer engagement
Send marketing communications where permitted
Display and measure relevant advertising
Enforce our policies and agreements
Comply with legal, tax, accounting, regulatory, and recordkeeping obligations
Protect the rights, property, safety, and security of our customers, employees, business, and others
3. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, maintain shopping carts, understand website usage, improve performance, prevent fraud, and support advertising.
These technologies may include:
Essential cookies required for checkout and account functions
Preference cookies
Analytics cookies
Advertising and social-media cookies
You may be able to control cookies through your browser settings or through a cookie-preference tool made available on our website. Blocking certain cookies may affect website functionality.
Where required by applicable law, we will obtain consent before using nonessential cookies or provide an appropriate method for opting out.
4. How We Disclose Information
We may disclose personal information to the following categories of recipients.
Service Providers
We may provide information to companies that perform services for us, including:
Website hosting and e-commerce providers
Payment processors
Shipping carriers
Email and communications providers
Analytics providers
Advertising platforms
Fraud-prevention and security providers
Customer-support systems
Accounting, legal, insurance, and professional advisers
These providers may use information only as permitted by their agreements with us and applicable law.
Suppliers and Fulfillment Partners
Some products may be shipped or fulfilled by manufacturers, distributors, or other fulfillment partners. We may provide those partners with the information necessary to fulfill and deliver an order.
Departments, Agencies, and Organizations
When you place an order through a department, agency, employer, or organization purchasing program, we may disclose relevant information to the program administrator, authorized approver, purchasing official, or other authorized representative.
This information may include your name, requested products, order amount, approval status, purchase history, and fulfillment information.
Legal and Safety Disclosures
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, regulation, subpoena, court order, or governmental request
Enforce our agreements and policies
Investigate suspected fraud or unlawful conduct
Protect the safety, security, rights, or property of On Duty Uniforms, our customers, or others
Establish, exercise, or defend legal claims
Business Transactions
Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.
5. Sale or Sharing of Personal Information
We do not sell personal information in exchange for money.
Some analytics or advertising technologies may be considered a “sale,” “sharing,” or use for targeted advertising under certain state privacy laws, even when no money is exchanged.
Where applicable, you may submit an opt-out request by:
Using any cookie-preference or privacy-control tool displayed on our website
Emailing cs@ondutystore.com
Calling 845-809-3037
Where required by law and technically supported, we will recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control.
6. Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link contained in the message or by contacting us at cs@ondutystore.com.
Even after opting out of marketing messages, you may continue to receive non-promotional communications concerning orders, accounts, returns, security matters, or other transactions.
You may opt out of promotional text messages by following the instructions included in the message. Message and data rates may apply.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
Fulfill the purposes described in this Privacy Policy
Maintain customer and transaction records
Complete orders and provide customer service
Meet tax, accounting, legal, and regulatory requirements
Resolve disputes
Enforce agreements
Prevent fraud and misuse
Retention periods may vary based on the type of information, the nature of the relationship, and applicable legal requirements.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no website, network, storage system, or transmission method is completely secure. We cannot guarantee that unauthorized parties will never defeat our safeguards or access information improperly.
Customers are responsible for maintaining the confidentiality of their account credentials and for notifying us promptly of suspected unauthorized account activity.
9. Your Privacy Rights
Depending on where you reside and whether the applicable law applies to us, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of personal information
Request a portable copy of certain information
Opt out of certain targeted advertising
Opt out of the sale or sharing of personal information
Limit certain uses of sensitive personal information
Appeal the denial of a privacy request
Receive equal service without unlawful discrimination for exercising a privacy right
To submit a privacy request, contact us at:
Email: cs@ondutystore.com
Telephone: 845-809-3037
Mail: On Duty Uniforms, Attn: Privacy Request, 10 Corporate Park Drive, Hopewell Junction, NY 12533
We may need to verify your identity before fulfilling a request. Verification may require confirming information associated with your account or transactions.
You may use an authorized agent where permitted by law. We may require proof that the agent is authorized to act on your behalf.
Certain information may be exempt from a request, including information that we must retain to complete a transaction, comply with law, prevent fraud, protect security, or establish or defend legal claims.
10. Third-Party Websites and Services
Our website may contain links to websites, applications, or services operated by other parties.
We do not control and are not responsible for the privacy, security, content, or practices of third parties. Their collection and use of information are governed by their own policies.
11. Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13.
We do not knowingly collect personal information online from children under 13. A parent or legal guardian who believes a child has provided personal information to us may contact us at cs@ondutystore.com to request its deletion.
12. Firearms and Ammunition Information
Our website may display information about firearms, ammunition, and related products. Firearms and ammunition are not available for direct online checkout through ondutystore.com.
Any inquiry or transaction involving a firearm or ammunition is subject to separate procedures, age restrictions, identification requirements, background-check requirements, licensing rules, transfer requirements, and all other applicable federal, state, and local laws.
Information submitted in connection with such an inquiry may be retained or disclosed as required by law.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
Material changes may also be communicated through the website, by email, or by another reasonable method where required.
14. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Streber LLC d/b/a On Duty Uniforms
10 Corporate Park Drive
Hopewell Junction, NY 12533
Email: cs@ondutystore.com
Telephone: 845-809-3037
Website: ondutystore.com